{"id":1179,"date":"2024-12-05T08:10:06","date_gmt":"2024-12-05T08:10:06","guid":{"rendered":"https:\/\/justdarling.co.za\/coffee\/?page_id=1179"},"modified":"2024-12-05T08:12:30","modified_gmt":"2024-12-05T08:12:30","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/justdarling.co.za\/coffee\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-small-font-size\">Shipping Policy<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-d275201f23b0143c459eb6efeef32624 wp-block-paragraph\">At Just Darling, we aim to deliver your favourite coffee directly to your doorstep efficiently and safely. Here&#8217;s everything you need to know about our shipping process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Shipping Partner<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-b794e5953695122dd47a1150c72114f0 wp-block-paragraph\">We exclusively use&nbsp;<strong>The Courier Guy<\/strong>&nbsp;for all our deliveries. They provide a range of reliable courier services, ensuring that your coffee reaches you fresh and on time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Delivery Options and Timeframes<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-7b0e7e3d743d645bf479ce3e9529b804\">Overnight Courier:\n<ul class=\"wp-block-list\">\n<li>Delivery within 1-2 working days for major centres.<\/li>\n\n\n\n<li>Please note that delays might occur due to unforeseen circumstances, such as high volumes or regional disruptions.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-df67f00340713021396914943e310601\">Road Freight:\n<ul class=\"wp-block-list\">\n<li>Delivery within 2-3 working days for non-urgent orders or larger consignments.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-872cd8fcf77e0ae2dc6daee0fc32231b\">Pickup Option:\n<ul class=\"wp-block-list\">\n<li>Customers may collect their orders directly from Thaba Eco Village Lifestyle Estate, 0A Kliprivier Dr, Rietvlei 101-Ir, Johannesburg South.<\/li>\n\n\n\n<li>Once your order is ready for pickup, we will notify you via email or SMS.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Shipping Costs<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Shipping fees will be calculated at checkout based on your location and order weight.<\/li>\n\n\n\n<li class=\"has-small-font-size\">For large or special orders, please contact us for a custom quote.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Packaging and Delivery Assurance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-01de59c68b89a9ebb87d491b0fc84614\">We ensure all orders are securely packaged to withstand transit conditions. However, The Courier Guy limits liability for damaged goods if inadequate packaging is identified.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-57facc841484d8f4563ef6332f4dec4f\">Claims for damaged or missing items must be reported to us within 48 hours of delivery.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Exclusions and Limitations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-c8d0a9b5afc1ed3a842e2768f3d30964\">Delivery is not available for items exceeding 50kg or 1m\u00b3, as per The Courier Guy\u2019s size and weight restrictions.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-d436931b2300ba2af56fe512f2a1d061\">Certain items, such as perishable goods or items not properly packaged, are excluded from liability. Refer to The Courier Guy&#8217;s full terms for more details&nbsp;<a href=\"https:\/\/thecourierguy.co.za\/terms-conditions\">here<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-small-font-size\">Tracking Your Order<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-small-font-size wp-elements-6ea22f4f95db3154dcd21878430ada63 wp-block-paragraph\">Once your order is shipped, we will provide a tracking number to monitor its progress through The Courier Guy\u2019s tracking system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy At Just Darling, we aim to deliver your favourite coffee directly to your doorstep efficiently and safely. Here&#8217;s everything you need to know about our shipping process. Shipping Partner We exclusively use&nbsp;The Courier Guy&nbsp;for all our deliveries. They provide a range of reliable courier services, ensuring that your coffee reaches you fresh and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1179","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/pages\/1179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/comments?post=1179"}],"version-history":[{"count":5,"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/pages\/1179\/revisions"}],"predecessor-version":[{"id":1188,"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/pages\/1179\/revisions\/1188"}],"wp:attachment":[{"href":"https:\/\/justdarling.co.za\/coffee\/wp-json\/wp\/v2\/media?parent=1179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}